FAQ
General Company & Product FAQs
FIRESCI is an American manufacturer of automatic fire suppression and detection systems, specializing in compact clean agent and gas detection solutions for critical environments.
All FIRESCI systems are engineered, assembled, and tested in Massachusetts, USA.
FIRESCI offers rapid lead times, distributor exclusivity, stainless steel components, and hands-on technical support—backed by real-world field experience.
Clean agents like FK-5-1-12 are non-conductive, residue-free, and safe for sensitive equipment. Unlike CO₂ or water-based suppression, they do not cause damage to electronics or machinery, making them ideal for electrical enclosures and industrial applications.
Yes. FIRESCI provides international shipping and remote technical support for distributors and installers worldwide.
FIRESCI systems areUL/FM/CE/DOT approved and built to meet stringent industry standards.
We are always looking for qualified distributors to expand our network. If you're interested in offering FIRESCI fire suppression solutions, contact us to discuss partnership opportunities and exclusive benefits for distributors.
Fire Suppression System FAQs
We offer Direct Low Pressure (DLP), Indirect Low Pressure (ILP), Clean Agent Systems, Dry Powder Systems, and Specialized Vehicle Systems.
DLP uses a heat-sensitive tube to detect and suppress fires directly, ideal for small enclosures. ILP uses sensors or detection tubing to trigger agent release through nozzles, suitable for larger or complex spaces.
Our systems use FK-5-1-12 (Novec 1230 alternative) and HFC-227ea—both are safe for electronics, non-corrosive, and leave no residue.
Clean agents like FK-5-1-12 are non-conductive, residue-free, and safe for sensitive equipment. Unlike CO₂ or water-based suppression, they do not cause damage to electronics or machinery, making them ideal for electrical enclosures and industrial applications.
Yes. Our clean agent systems are specifically designed for use in energized electrical enclosures and control panels.
When heat or smoke is detected, the system activates automatically using various actuation methods—releasing the clean agent directly at the source to suppress fire instantly.
Most DLP/ILP systems can be installed in under one hour, depending on enclosure size and complexity.
DLP systems are fully mechanical and require no power. ILP systems can be triggered mechanically or electrically, depending on configuration.
Our systems are built for long-term reliability, with a typical service life of 10 years or more when properly maintained.
No. Clean agents used in our systems are residue-free and safe for all protected assets.
We offer multiple cylinder sizes for enclosures ranging from small control panels to larger industrial cabinets.
Yes. Our systems are designed for easy retrofit into existing enclosures without major modifications.
Applications & Use Cases
FIRESCI systems are ideal for electrical panels, data centers, battery energy storage (BESS), telecom, CNC machines, vehicles and industrial automation.
Yes. Our clean agent systems are designed for IT environments and have been used in server racks and data halls globally.
Yes. Our micro suppression solutions are ideal for protecting critical electronics in a variety of enclosures.
FIRESCI dry powder systems are rated for Class A (ordinary combustibles), Class B (flammable liquids/gases), and Class C (electrical) fires. Some models are also rated for Class D (combustible metals).
Installation & Maintenance
Licensed fire protection contractors or trained installers should handle installations. We provide manuals and training for all partners.
Yes. Every system ships with documentation, and our team is available for technical support worldwide.
We recommend annual inspections and functional tests to ensure reliable operation.
Replacement parts and refill services are available through FIRESCI or authorized distributors.
Ordering & Logistics
Use the contact form on our website or email sales@orbisfire.com with your requirements.
Most orders ship within 1–2 weeks. Large or custom projects may require additional time.
Yes. We ship worldwide with reliable carriers and provide all necessary export documentation.
Standard terms are available for approved partners. Contact us for details.
Support & Contact
Our technical team is available via phone, email, or live chat for support and troubleshooting.
Email sales@orbisfire.com or call our support number for immediate assistance.
All documents are available on our website’s Catalog & Brochure page for easy download. Contact us directly for installation manuals.
Replacement parts and refill services are available through FIRESCI or authorized distributors.
